CAPE CORAL, Fla. – Some residents of northwest Cape Coral are nonetheless with out Centurylink Web since Hurricane Ian.
Jorge Rodriguez and his neighbor Paul Towe have been the one two NW 2nd Place residents nonetheless with out wifi after the storm. Each have life-threatening well being points and want to remain in contact with their medical doctors always.
Rodriguez suffers from congestive coronary heart failure. In December, he obtained an LVAD. Each evening, he is purported to log into an app and submit knowledge from the gadget to his medical doctors in Tampa.
From Ian he mentioned, “I’ve to write down every thing down and go to a neighborhood quick meals joint or someplace and sit exterior simply so I can get in and submit the information to a hospital in Tampa.”
He and his spouse Evelyn will park in entrance of the restaurant for wifi.
In the meantime, his neighbor Paul Towe suffers from vasculitis, neuropathy and COPD.
“Together with his circumstances we see a variety of medical doctors and we now have to have the ability to get in contact with them if he cannot get to the physician, if he isn’t feeling properly we now have to do a tele-visit and that is tough to do with out the web,” mentioned his spouse, Valérie, “I’ve to make use of my cellphone’s 4G knowledge for every thing.”
The 2 neighbors mentioned they’d scheduled a complete of six dates with Centurylink previously two months.
“I lastly managed to achieve folks. They set a date and by no means present up. It is a huge window, like 8 to five,” she mentioned.
NBC2 reached out to Centurylink on Thursday to ask why the 2 households are nonetheless with out service. Hours later, crews arrived and restored web to each houses.
A Centurylink spokesperson offered the next assertion to NBC2:
Our companies are 93% restored in Lee County (excluding Sanibel and Fort Meyers seashore areas).
Our technicians have been working laborious to revive web service for our prospects in areas affected by Hurricane Ian. Any prospects who nonetheless have issues in these areas ought to contact us. We’re working to have Lee County considerably restored by the tip of December. It is taking us a bit longer on this space, primarily in Cape Coral, due to the heavy harm to our community.
Prospects positioned in areas with extraordinarily broken gear could expertise longer restoration occasions. We try to maintain our prospects knowledgeable of restoration efforts and have 8 free Wi-Fi areas obtainable for patrons. Extra buyer data is accessible right here:
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