[Updated] Cox Web down or not working? You are not alone

New updates are added on the backside of this story…

The unique story (revealed June 14, 2021) follows:

Simply in case you are attempting to determine why Cox Web is not working or is down, you may discover consolation in the truth that you are not the one one having an issue with the service.

A fast take a look at the micro-blogging web site – Twitter – signifies that many others are affected by the identical downside.

In accordance with consumer studies, they’ve been unable to entry the web correctly as a result of the pace has dropped drastically or the web just isn’t working in any respect.

For a fast look, here is how among the complainants body the problem:

Nicely my web has been gradual and sluggish all day and made work horrible lol and it has been over 12 hours and Cox mentioned they’re nonetheless engaged on it (Source)

@CoxHelp no web no cable however I simply obtained an replace, my Cox invoice is due in seven days. Shaded proper (Source)

Smh my web cox has gradual web outage whereas i’ve gigablast (Source)

Outage Detector – a well-liked service that gives dwell outage data – additionally signifies that Cox Web is certainly going by means of a difficulty in areas like Phoenix and Tucson, as will be seen within the picture beneath:

Any official phrase on the topic? Fortunately, Cox’s customer support on Twitter responded to a number of studies of the problem saying they know it and are engaged on a repair.

Apparently the outage was attributable to a pole that caught hearth within the Phoenix space in accordance with firm help.

I’m sorry to listen to that your service is impacted. It appears to be like like you’re within the Phoenix space. We’re conscious of the problems and are ready for SRP to restore a pole that was broken in a fireplace affecting a number of distributors. As soon as we’re cleared to work, we’ll do our greatest to revive service as quickly as doable (Source)

Relaxation assured that we’re keeping track of all associated developments and can replace this web page with related data as we come throughout it.

So, if you’re having the issue mentioned right here, we advise you bookmark the web page to be notified of all the most recent developments.

2:04 p.m. (REAL): Cox is down once more in accordance with a number of studies and Down Detector. Though the brand new studies have dimmed significantly, there are nonetheless few that point out that the issue continues to be unresolved.

1:25 p.m. (CURRENT): Plainly many customers are having a difficulty with Cox Web in some areas. Stories on Downdetector and Fing point out that the outage has been happening for nearly half an hour on the time of this replace.

There isn’t any official phrase on the outage at the moment.

4:23 p.m. (REAL): Downdetector now means that the current Cox Web outage is outwardly resolved.

2:11 p.m. (REAL): New studies on Downdetector point out that Cox web subscribers are as soon as once more dealing with points with the web service supplier. The corporate’s help workforce has but to acknowledge an outage at this level.

4:09 p.m. (REAL): Whereas the service was restored on April 19 itself, new studies on Downdetector counsel customers are as soon as once more dealing with points.

2:30 p.m. (REAL): New consumer studies on Downdetector and Twitter counsel that Cox Web is down once more or not working for a lot of.

4:33 p.m. (REAL): In accordance with a report on Downdetector, the current Cox outage is now resolved.

2:12 p.m. (REAL): Many Cox netizens report Twitter that they can’t use the service.

3:54 p.m. (REAL): In accordance with studies on Downdetector and Twittermany customers are nonetheless having issues with Cox Web.

7:40 p.m. (REAL): Person studies on Downdetector now counsel that the current Cox Web outage has now been resolved.

2:31 p.m. (REAL): In accordance with new data (1, 2, 3), Cox Web is presently down or not working for customers in Arizona, California, and Nevada.

6:20 p.m. (CURRENT): Person studies on Downdetector counsel that the current Cox Web outage has now been resolved.

11:46 a.m. (REAL): Customers took for Twitter to report that Cox is presently down or not working for them. Furthermore, studies on Downdetector additionally convey the identical.

5:45 p.m. (CURRENT): In accordance with studies on Downdetector, the current Cox outage has now been resolved.

1:46 p.m. (REAL): Cox Web subscribers, primarily in Arizona, are mentioned to be dealing with points with the service.

@CoxComm Not less than the third outage in per week. Greater than 1pm on Thursday, 2 outages (except they have been by no means resolved) within the final 12 hours. How is that thought of acceptable lately? (Source)

@CoxHelp what is going on on? Web is down. Breakdowns in 85284?! (Source)

The corporate has but to publicly acknowledge the continuing outage.

1:25 p.m. (CURRENT): Many Cox subscribers at the moment are reporting (1, 2) that the service is presently down or not working for them.

7:29 p.m. (REAL): The current outage with Cox seems to have been resolved as we encountered no new studies.

2:01 p.m. (REAL): A number of studies on Twitter and Downdetector counsel that Cox is presently down or not working for a piece of customers.

7:30 p.m. (CURRENT): The current outage with Cox seems to have been resolved as we encountered no new studies.

1:12 p.m. (REAL): A number of studies on Twitter (1, 2) and Downdetector point out that Cox is presently down or not working for a piece of customers.

3:03 p.m. (REAL): The Downdetector platform is more and more reflecting studies of points with Cox’s web providers.

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